For returns and exchanges with your OOFOS.com order, please visit oofos.com/return.

For general FAQ, please visit our Help Center at oofos.com/help.

If our FAQ doesn't have an answer for you, contact our Customer Care Team:

• Chat with us from 9 am - 7 pm EST/Monday through Friday

• Send us an email here.

• Text us at 888-820-7797.  By texting this number, you consent to receive text messages from OOFOS at the number used to opt-in, in response to your customer service inquiry.  Consent is not a condition for service.  Reply STOP at any time to opt-out.  Message and data rates may apply.  For more details visit our terms of service and privacy policy.