Shipping issues
"The only reason my review is a 3 is because the items was not showing shipped but never a arrival date, i waited 2 weeks then I had to reach out to customer support where they said sorry its been lost. So if I did not reach out I would still be waiting, they ended up sending me another pair free of charge but very disappointing that they did not rush it as I had to wait again for weeks until I received new pair."